Shipping policy

Last Updated: October 8, 2026
At Lovioira, we take pride in delivering your orders safely and on time. Our goal is to make sure every pair of shoes you purchase reaches you in perfect condition, with a transparent and reliable shipping process.

Order Processing

  • All orders are carefully processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).

  • After your order has been packed and dispatched, you will receive a shipping confirmation email along with a tracking number.

Standard Shipping

  • Delivery time is calculated from the date your order is shipped, not the date it is placed. Estimated timeframes are as follows:

    International Orders: Delivery usually takes 10–15 business days after shipment.

    Please note that shipping times may vary slightly depending on your location, customs clearance, and carrier handling. While we work closely with reliable logistics partners, occasional delays due to weather, holidays, or customs inspections may occur.

Tracking Your Order

  • Every order comes with a tracking number so you can monitor your package’s journey at any time. Simply use the tracking link provided in your confirmation email for the latest updates.

Shipping Restrictions

  • Currently, we ship to most regions worldwide. However, some remote areas or countries with strict import regulations may not be eligible for delivery. If your address falls into this category, our customer service team will contact you promptly.

Order Issues & Delays

  • If your order is delayed beyond the estimated timeframe, please contact our support team. We will investigate with the courier and assist until your package is successfully delivered.

Customer Support

For any questions regarding shipping, tracking, or delivery issues, our team is always here to help:

Company Name: Henan Wen'erman Technology Co., Ltd.

Address: Unit 6, 2nd Floor, Building 1, Zhengyan Shiji Huacheng, Taishan Road, Dongdian Township, Sui County, Shangqiu City, Henan Province
Email:contact@Lovioira.com

Phone:+86 17881417762

At Lovioira, your satisfaction is our priority. We are committed to keeping your shopping experience seamless from the moment you place your order until the day your shoes arrive at your doorstep.