Return policy

Last Updated: October 8, 2026
At Lovioira, we want you to feel completely confident with every purchase. If for any reason you are not fully satisfied with your order, we’re here to make the return process simple and stress-free.

Eligibility for Returns

• Items may be returned within 30 days of the delivery date.

• Products must be in their original condition: unworn, unused, and with all tags and packaging intact.

• Proof of purchase (order number or receipt) is required for all returns.

How to Initiate a Return

To start a return, please contact our customer support team at contact@lovioira.com with your order details. Once approved, you will receive return instructions and the return address.

Refunds

• After we receive and inspect your returned item, we will notify you by email regarding the approval of your refund.

• Once approved, your refund will be processed back to your original payment method.

• Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Exchanges

If you’d like to exchange an item for a different size, color, or style, please reach out to our customer service team. We’ll be happy to assist with arranging an exchange if the product is available.

Need Help?

Our goal is to ensure your shopping experience is seamless and enjoyable. If you have any questions about returns or refunds, please contact us: